Frequently Asked Questions
Everything you need to know about ordering, payment, shipping, and authenticity — answered in one place.
Ordering
Browse our shop, add the products you want to your cart, and proceed to checkout. After you place your order, you'll receive an order confirmation email with step-by-step payment instructions.
You can create an account at checkout for faster future orders and easy order tracking, but it's not required. Guest checkout is available.
Because orders are dispatched quickly after payment confirmation, changes or cancellations may not always be possible. Contact us via livechat or email as soon as possible and we'll do our best to help.
Payment
We accept Bitcoin (with a 10% discount), Cashapp, Chime, Zelle, and Interac E‑transfer for Canadian customers.
Payments are processed manually after you place your order. Once your order is submitted, you'll receive an order confirmation page and email with the exact payment details and instructions.
Simply choose Bitcoin as your payment method at checkout. The 10% discount is automatically applied when you pay with Bitcoin.
Orders are dispatched immediately after payment confirmation. You'll receive tracking details as soon as your package is on its way.
Shipping
We currently ship across the United States and Canada.
Shipping takes a maximum of 2 days across the USA and 3 days for Canada, after payment confirmation and dispatch.
Yes. All orders are shipped discreetly in plain, unbranded packaging with no indication of the contents.
Yes — tracking details are provided for all orders. You'll receive your tracking number by email once your package has been dispatched.
Authenticity
Yes. We are the authorized USA distributor of Pharmaqo Labs products. Every product is sourced directly from the manufacturer — no middlemen, no grey-market stock.
Yes. Every batch is independently lab-tested for identity, purity, and potency. Full test results are published on our Test Results page.
Visit our Test Results page to look up the batch number printed on your product and confirm it against the published lab report.
Support
You can reach us two ways:
1. Livechat — available on our site 24/7.
2. Email — support@usa-pharmaqolabs.com
Our livechat and email support are available 24 hours a day, 7 days a week.
Yes. For bulk orders and reseller pricing, visit our Wholesale page or contact support directly.
Didn't Find Your Answer?
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Ready To Place Your Order?
Browse the full Pharmaqo Labs range and get fast, discreet delivery across the USA and Canada.